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MANAGED SERVICES

Our managed services offer clients a flexible and cost-effective way of accessing domain and application specialist resources to support:

⦿ Project delivery and new technology implementations
⦿ Technology upgrades and enhancements
⦿ BAU (business as usual) performance optimisation and knowledge transfer

Our Managed Service packages allow clients to distribute delivery risk and reduce ongoing maintenance overheads and can include:

⦿ Outsourced project deliverables or workstreams
⦿ Provision of specialised or domain workstream teams for specific projects, e.g. reporting development and implementation
⦿ Ongoing application optimisation and knowledge transfer, e.g. introduction of application infrastructure management framework and associated training for client BAU teams.

We offer a range of innovative fee structures appropriate to the desired client outcomes. From standard Time & Materials and Group Rates, to Fixed Fee, Gain Share and fully outsourced services, we work with clients to establish the optimal commercial and risk-based models for joint delivery.